Frequently Asked Questions (FAQs)

1. Do you ship worldwide?

Yes, we ship internationally. Shipping costs and delivery times vary depending on your location.

2. How long does shipping take?

• Processing time: 2–5 business days (since each product is made on demand).

• Shipping time:

  • USA/Canada: 5–10 business days

  • Europe: 7–14 business days

  • Rest of the world: 10–20 business days

3. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number.

4. Do you accept returns or exchanges?

Because all items are made-to-order, we only accept returns for defective or damaged products. Please contact us within 7 days of receiving your order if there’s an issue.

5. Can I cancel or change my order?

You can cancel or change your order within 12 hours of purchase. After production begins, we cannot make changes.

6. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods supported by Shopify.

7. Are your products eco-friendly?

Yes! All our products are made with 100% vegan materials and printed using eco-friendly inks.

8. How do I choose the right size?

Each product page includes a detailed size guide. We recommend checking it before placing your order.

9. What if I receive the wrong or damaged item?

Please contact us immediately at [your support email] with photos, and we’ll send a replacement free of charge.

10. How do I contact customer support?

You can reach us via email at [your support email] or through our Contact Us page. We respond within 24–48 hours.